Assertiveness is a way to communicate your needs, opinions and emotions while respecting your own needs and other people’s rights. It is an alternative to being aggressive where we abuse other people’s rights and passive where we abuse our own right
Characteristics of assertive communication
- Firm and relaxed voice
- Steady pace
- Using I statements such as I would like to or I want to
- Seeking others opinion
- Constructive criticism without blame
- Be open minded to explore other solutions
- Receptive listening
- Open body language
At Mind psychology, we use cognitive and behavioural techniques that can assist you to learn assertive communication skills. Contact us today to discuss how we can help you to learn assertiveness skills.
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