Telehealth services

Mind Psychology is committed to health, safety and wellbeing of our clients and staff. Due to Covid-19 pandemic, we are offering telehealth services via video and phone consultation to minimise the risk of virus transmission. We take continuity of care very seriously for our clients therefore we have remained flexible to offer support to our clients during this pandemic. At Mind psychology we are offering telehealth sessions via video or phone consultation. Research indicates that psychological services delivered via telephone and video conferencing platforms are just as effective as traditional face-to-face therapy.

Telehealth has many benefits to offer

  • Increased access to services. Telehealth provides increased opportunities to access psychological services, particularly for those with physical, medical, or mobility impairments, limited time, and limited access to transport.
  • Increased likelihood of continued care. Changing therapists can be destabilising and stressful. A frequent concern we hear from clients, particularly in small regional towns, is that therapist turnover is high and therapists regularly leave. With telehealth, the location of your therapist is irrelevant. Even if you or your therapist move, your treatment can continue without interruption.
  • Increased flexibility. Telehealth has resulted in increased hours of service. We are now able to offer after-hours appointments, including evening sessions.
  • Increased comfort and convenience. Telehealth enables people to access therapy from the comfort of their own home or preferred private location. This saves travel time and the stress associated with getting to and from face-to-face appointments.

Telepsychology and Medicare rebates

To obtain a Medicare rebate for psychology services, you need to have a Mental Health Care Plan from your GP. We suggest you organise an appointment with your family doctor to discuss your concerns and complete the Mental Health Care Plan with them. 

At Mind psychology, we can help you with tele-health appointments. Please feel free to contact us to organise your appointment to begin your wellbeing journey with us.

Ready to get started?

Please contact our friendly reception team to have a chat or ask any further questions.